Services

Choose from a suite of services to streamline your day-to-day NDIS business operations and increase productivity- so you can focus more on your clients.



Monthly Compliance Support

Leave your ongoing NDIS Compliance Monitoring & Reviewing to us.

1. Regulatory Updates and Interpretation
Receive monthly updates on NDIS regulatory changes and interpretations of how these changes impact providers. This includes actionable insights on adapting to new requirements.

2. Custom Compliance Alerts
Receive custom alerts for NDIS providers about upcoming compliance deadlines; changes in regulations or areas of operation that need attention based on specific services and client types.

3. Compliance Auditing and Reporting
Periodic (e.g. quarterly) mini-audits or reviews to assess compliance health; identify potential risks and ensure readiness for official NDIS audits. Receive detailed reports with recommendations for improvement.

4. Policies and Procedures
Receive regular updates on the NDIS policies and procedures to ensure you are in line with the latest NDIS standards and best practices. This includes drafting new policies as required.

5. Dedicated Compliance Advisor
A dedicated Compliance advisor who will answer questions, offer advice, and provide support on compliance-related issues. This will include email, phone, and possibly video conferencing.

7. Compliance Tools and Templates
Access to a suite of tools and templates that can aid in compliance management, including risk assessment templates, compliance checklists, and documentation templates.

8. Risk Management Support
Receive guidance and support on risk management strategies, including identifying potential compliance risks, developing risk mitigation plans, and conducting risk assessments.

9. Incident Management and Response Planning
Receive support in developing and implementing incident management and response plans, including how to handle breaches, complaints, and other incidents that could impact compliance.

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Internal Audit

Ensure ongoing NDIS compliance through our internal audit and gap analysis services for NDIS providers

Training & Events

Stay informed, up-to-date and excel in NDIS market with our trainings, webinars, events and NDIS resources.

1:1 Monthly Mentoring & Coaching

Covering a range of topics (not limited to):

1. NDIS Business Models Analysis and Adaptation:Review and analyze current business models, propose adaptations or shifts based on market needs, regulatory changes, and innovation trends.

2. Scaling NDIS Business:Develop personalized strategies for scaling operations, including diversification of services, geographic expansion, and leveraging technology for efficiency.

3. Focused Strategy Development:Craft niche marketing strategies and operational plans that align with the provider's unique value proposition, target market, and service offerings.

4. Client Acquisition and Retention:Explore innovative client acquisition channels, develop retention strategies, and use client feedback to refine service delivery.

5. Recruitment and Retention Frameworks:Implement effective recruitment strategies, staff retention plans, and create an engaging work culture that supports professional development.

6. Client Onboarding Streamlined Processes:Design and refine client onboarding processes to enhance client experience, ensuring clarity, and compliance from the outset.

7. Staff Onboarding Comprehensive Orientation Programs:Develop detailed onboarding programs for new staff, focusing on compliance, service excellence, and integration into the team.

8. Implementing Service Agreements and Documentation Excellence:Guide in the creation and implementation of clear, compliant service agreements, and other essential documentation for clients and staff.

9. NDIS Price Guide and Claims for Financial Management:Provide insights on navigating the NDIS price guide, optimizing claim processes, and financial planning for sustainability.

10. NDIS Business Workflows-Productivity Boosting:Analyze and redesign business workflows for greater efficiency, leveraging technology and best practices to streamline operations.

11. NDIS Provider Obligations:Focus on understanding and fulfilling provider obligations in service delivery, ensuring quality, safety, and compliance.

12. Ensuring NDIS Compliance Framework
Establish routines and checks for ongoing compliance monitoring, preparing for audits, and maintaining high standards of service.

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NDIS Software

A purpose-built-powerful NDIS application for NDIS providers to manage clients, staff, rosters, invoicing and much more

Meet our team members

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Fran Nolan-Isles
Business & Marketing
Noel Zihabamwe
Stakeholder & Community

Hear what our satisfied customers have to say about us

"We received both NDIS registration and Internal NDIS Audit support from them. Connektivity continues to help us navigate the NDIS registration, audit and business processes with ease, saving us valuable time and money."

Yash
Head of Operations- 9D Care Pty Ltd

"Connektivity's audit support ensured our compliance with the NDIS Commission and gave us peace of mind."

Felistas
CEO/Registered Nurse - Care 2 U Pty Ltd

"Connektivity's business solutions helped us scale our NDIS business and reach new heights. Connektivity assists us with NDIS internal audits and audit preparation as well!"

Mona
Support Coordinator- Access to Care Pty Ltd

"Connektivity's assistance in our NDIS registration helped us to become an NDIS registered provider in no time. We continue to receive ongoing support from Connektivity including NDIS Audits."

Ravneet
CEO- ACare Nexus Pty Ltd

"We continue to receive ongoing support with all our NDIS Audits. Connektivity made our NDIS registration process a breeze. Their attention to detail and problem-solving skills saved me so much time and stress."

Rina
Compliance Manager- Pink Comfort Pty Ltd

"I couldn't have navigated the NDIS registration process without Connektivity's guidance and support. Their team is truly professional and dedicated."

Steve
Managing Director- Habitability

"Connektivity's support and expertise helped me achieve NDIS registration in record time. I highly recommend their services including for NDIS audit preparation."

Nimo
Director/Registered Nurse - Essential Health Services Pty Ltd

"I can't say enough good things about Connektivity. Responsive and Extremely efficient. Always there when needed."

Firas
Director/Plan Manager- A & F Taxation Services Pty Ltd