Frequently Asked Questions
Complete the Booking Enquiry Form on our website, call or email us.
You only need an ABN to start the NDIS Registration process. This ABN can be as a Sole Trader or as a Company.
No. Your NDIS registration is based on the Registration groups and Modules that you choose.
No. Your NDIS registration is linked with your ABN. It's important to decide which business structure suits you long-term before you start your registration application.
Open a Provider Digital Access account (PRODA). This is an online identity, verification and authentication system that lets you securely access a range of
government online services for providers.
https://proda.humanservices.gov.au/pia/pages/public/registration/account/createAccount.jsf#
1. Visit the NDIS Commission’s application portal to register as an NDIS provider, if you’ve never registered with the NDIS Commission before.
If you’ve previously been registered or are currently registered, log in to the NDIS Commission portal as a ‘Registrant’ to start a new or renewal application. Refer to the guide: https://www.ndiscommission.gov.au/document/1021
2. After you get access to the NDIS Commission portal, you will need to complete and submit the NDIS application including selecting all the relevant registration groups. Follow the step by step process outlined here: https://www.ndiscommission.gov.au/node/721#process
3. You will receive an ‘Initial Scope of Audit’ (pdf) document after the submission of your NDIS application. This document will let you know whether you will need to undertake a Verificatio or Certification Audit.
From this, you will know what your organisation needs to demonstrate compliance with against the NDIS Practice Standards.
4. The next step is to find an 'Approved Quality Auditor' to conduct your NDIS audit.
You can send your ‘Initial Scope of Audit to different Auditors to request a quote and proposal from them.
5. Once you accept the Audit quote and proposal, an Audit date will be booked and conducted on the schedule date.
6. The Auditor will submit their report to the NDIS Commission and you'll receive email confirmation of this.
7. The NDIS commission will then make a decision on your application to become a registered provider. All successful applicants will receive a Certificate of Registration.
No fees will need to be paid to the NDIS Commission.
You will only pay fees to the Auditing company and to a consultancy company such as Connektivity, if you choose to use one.
The fees for both of these services depend on your audit type, the registration groups you've chosen and the size of your organisation.
As an NDIS provider, you're expected to have all of the relevant business insurances in place by the time of audit.
As an NDIS applicant provider, you will need to have in place all the relevant policies, procedures and documents to meet the requirements of the NDIS Practice Standards and Quality Indicators.
You can find a checklist of documents here for your Verification Audit. Refer to the Provider Application Pack here: https://www.ndiscommission.gov.au/resources/application-pack
Connektivity can discuss options for registration groups at our initial consultation with you.
Connektivity will assist with all steps mentioned above - this includes your NDIS application, your documentation and the Audit.
Although our Consultants are NDIS Auditors and have extensive experience conducting NDIS Audits, Connektivity can only provide Consultancy services due to the conflict of interest.
Connektivity assists with ongoing compliance issues, renewal audits, internal audits and much more........
Connektivity can assist you with training on how to find NDIS participants.
What is an Internal (gap or a business analysis) audit for NDIS providers and why is it important?
An NDIS internal audit is a process where the compliance of an NDIS provider's policies, procedures, and practices against the NDIS Commission’s NDIS Practice Standards is evaluated to maintain NDIS provider registration. It is important for NDIS providers to conduct an internal audit as it helps to identify any areas of non-compliance and highlights opportunities for improvement, ultimately ensuring that the provider is meeting the registration requirements and providing high-quality services to participants.
What are the benefits of conducting an Internal audit for NDIS providers?
Conducting a business analysis audit for NDIS providers can help to identify any areas of non-compliance and highlight opportunities for improvement. It can also ensure that the provider is meeting the registration requirements and providing high-quality services to participants. Additionally, it can help providers to identify areas where they can improve their operations and make cost savings.
How can Connektivity assist with the NDIS Internal Audit or Gap Audit?
We can assist providers in understanding the requirements of an internal audit by providing training and support, as well as preparing for an internal audit by reviewing the provider's policies and procedures to ensure they align with NDIS Commission standards, conducting self-assessments, and ensuring all documentation is up-to-date and easily accessible.
How often should NDIS providers conduct a NDIS internal audit?
It is recommended that the GAP audit be conducted at least once a year to ensure that providers are aware of any changes to the NDIS Practice Standards and NDIS Commission Standards, and that their policies, procedures, and practices are aligned with these standards. We can assist providers with managing the timing of these audits by reviewing the provider's compliance and performance, and providing recommendations to the provider on when an internal audit should be scheduled.
What are the key areas covered in a NDIS internal audit for NDIS providers?
A NDIS internal audit typically covers areas such as service delivery, governance, financial management, and quality management systems. It also includes a review of the provider's compliance with the NDIS Practice Standards and NDIS Commission Standards. We can assist providers with conducting a NDIS gap analysis,and providing recommendations for improvements.
How can NDIS providers prepare for a internal audit?
NDIS providers can prepare for an NDIS internal audit by reviewing their policies and procedures, conducting self-assessments, and ensuring all documentation is up-to-date and easily accessible. It is also recommended that providers receive training on the NDIS Practice Standards and NDIS Commission Standards, and understand their obligations as an NDIS provider.
What are the benefits of conducting an Internal audit for NDIS providers?
Conducting a business analysis audit for NDIS providers can help to identify any areas of non-compliance and highlight opportunities for improvement. It can also ensure that the provider is meeting the registration requirements and providing high-quality services to participants. Additionally, it can help providers to identify areas where they can improve their operations and make cost savings.
What are the compliance requirements for NDIS providers with regards to internal audits?
NDIS providers are expected to comply with the NDIS Practice Standards which include conducting a business analysis audit at least once a year. Compliance with these standards is required as part of the NDIS registration process and non-compliance can lead to financial penalties, suspension or cancellation of registration.
Hear what our satisfied customers have to say about us
"We received both NDIS registration and Internal NDIS Audit support from them. Connektivity continues to help us navigate the NDIS registration, audit and business processes with ease, saving us valuable time and money."
"Connektivity's audit support ensured our compliance with the NDIS Commission and gave us peace of mind."
"Connektivity's business solutions helped us scale our NDIS business and reach new heights. Connektivity assists us with NDIS internal audits and audit preparation as well!"
"Connektivity's assistance in our NDIS registration helped us to become an NDIS registered provider in no time. We continue to receive ongoing support from Connektivity including NDIS Audits."
"We continue to receive ongoing support with all our NDIS Audits. Connektivity made our NDIS registration process a breeze. Their attention to detail and problem-solving skills saved me so much time and stress."
"I couldn't have navigated the NDIS registration process without Connektivity's guidance and support. Their team is truly professional and dedicated."
"Connektivity's support and expertise helped me achieve NDIS registration in record time. I highly recommend their services including for NDIS audit preparation."
"I can't say enough good things about Connektivity. Responsive and Extremely efficient. Always there when needed."
